As the Internal Sales Executive your role will include:
“ Designated market areas of internal sales in the company’s UK and overseas territories
“ Provide Monthly forecasting
“ Provide Quarterly reports
“ Day to day assistance to the Sales Managers
“ Desktop research for markets in the company’s territories
“ Help to expand the business
“ Telephone sales
 
The Company:
Our client designs, manufactures and markets electronic products for the communications industry worldwide. The company offers a pleasant working environment with an exciting employment package that includes: a competitive salary, a generous holiday allowance, a company pension scheme, life insurance provision and a private healthcare scheme.

The ideal candidate for the Internal Sales Executive:
“ An enthusiastic, self-motivated person experienced in electronics; ideally in RF, communications or telecommunications, as well as overseas markets
“ Natural communicator with excellent interpersonal skills
“ Good written and spoken English
“ Self-motivated team player
“ Computer literate with working experience of Microsoft Office software
“ Excellent planning and organisational skills
“ Strong sense of purpose and attention to detail
“ Proven sales track record.
n.b. To apply for this role you must be able to live and work unrestricted in the UK. Should your application be successful, you will be contacted within the next 7 days.

Tiro Associates Ltd is a specialist Employment Agency and Employment Business assisting with both contract and permanent opportunities in the automotive, aerospace, electronics, engineering and manufacturing sectors. For details of all our current vacancies please refer to tiroassociates.com

As a Customer Service Co-ordinator you will report directly to the EMEA Group Customer Services Manager and work as part of a dedicated team.  The Customer Service Co-ordinator is responsible for managing all aspects of the Sales Order Process; liaising with internal Operations teams and external suppliers. You will prepare and issue quotations and will assist with the compiling of tenders and liaise with the EMEA Group Customer Service Manager/ Sales Managers for non-standard quotations.  The most important part of your role as a Customer Service Co-ordinator is to ensure that  customers receive the best possible service at all times; ultimately making sure that they receive the right order on time. 

The successful candidate for the role of Customer Service Co-ordinator will have a proven track record of being able to deliver first-class results by effectively managing their own time with an excellent eye for detail, and a dedication to customer services. You will have worked in a customer service/sales order processing environment, ideally with an international client base; possess excellent verbal and written communication skills, with a confident polite and efficient telephone manner. You will have a proven track record of being able to deliver first-class results by effectively managing their own time with an excellent eye for detail, and a dedication to customer services.

A good working knowledge of Microsoft Office applications is essential, as is the ability to demonstrate initiative and a positive attitude.  You will be comfortable in being able work alone and/or within a team environment, sharing best practices, resources and ideas in order to continually improve the customer experience; and you will be used to effectively managing customer relationships, promptly responding to queries, ensuring promises are kept, with the ability to confidently manage expectations.

It is expected that you will be educated to at least A level standard; and as you are dealing with an international client base, preference will be given to candidates who are fluent in at least one European language, other than English, ideally being able to demonstrate using these language skills within a business environment.

If you feel you have the relevant skills and experience for the role of Customer Service Co-ordinator then in return we can provide a competitive basic salary, as well as the opportunity to develop your career in an exciting, forward thinking Company. 
 
The Company:  The business designs branded and customised engineered solutions for global markets. Currently employing in excess of 1200 staff worldwide, with bases in the UK, Tunisia, China and the US. It’s brands are recognised worldwide leaders within their markets and at the forefront of technology in their respective fields.  The Group is currently undergoing a transition to focus on its core technologies and skills, to meet existing and emerging market demands for further new product development.  As a result the company is  now looking to expand the office in Torquay.